Intelligent customer communication platform

Every customer conversation.
One intelligent platform.

Connect with customers across WhatsApp, SMS, RCS, Voice, Email and AI — from one enterprise communication platform built for scale.

3,000+Pan-India customers
100B+Messages transacted annually
CPaaSEnterprise communication suite
DLTProprietary platform
Techix / Platform overview

Customer engagement

Unified performance across channels
Live data
Messages
24.8M
↑ 18.4%
Delivery
97.8%
↑ 2.1%
Conversations
842K
↑ 12.7%
AI assisted
61%
↑ 9.3%
Channel performance
SMSWhatsAppRCSVoiceAI
Recent activity

WhatsApp campaign delivered 2m ago

AI Agent resolved conversation 5m ago

RCS journey triggered 8m ago

The communication layer

Your customers are everywhere. Your communication shouldn't be.

Bring your customer conversations together across the channels people already use — with one platform to orchestrate, automate and measure every interaction.

WA

WhatsApp

Business messaging, automated journeys, AI conversations and commerce experiences.

Explore WhatsApp →
SMS

SMS

Enterprise messaging for authentication, notifications, transactions and engagement.

Explore SMS →
RCS

RCS

Rich, interactive messaging experiences that turn communication into action.

Explore RCS →
AI

Voice & AI

Human-like voice and conversational AI for customer service, sales and automation.

Explore AI →
@

Email

Reliable enterprise email with rich media capabilities and responsive experiences.

Explore Email →
Intelligence layer

AI agents that talk, understand and act.

Move beyond scripted automation. Build intelligent conversations that understand intent, take action and hand off to people when needed.

Voice AIWhatsApp AICustomer SupportSales AIAgent Assist
Techix AI Agent● Online
CustomerCan you check the status of my application?
AI AgentAbsolutely. I’ll check that for you and share the latest update.
AI Agent · ActionApplication status retrieved from connected system.
CustomerThanks. Can you send me the details on WhatsApp?
AI AgentDone. The details have been sent to your WhatsApp conversation.
Built around outcomes

From first touch to long-term relationship.

Use Techix across the entire customer journey — not just one message or one channel.

One connected journey

Make every interaction part of the same conversation.

Orchestrate campaigns, conversations, AI, agents and notifications from a unified communication layer.

01Acquire — reach the right customer
02Convert — qualify and engage
03Support — resolve faster with AI
04Retain — keep customers connected
Campaign / AdAcquire
WhatsApp + RCSEngage
AI AgentUnderstand
Human AgentAssist
Notification / Follow-upRetain
Industry solutions

Communication built around your business.

Connect customer journeys to the realities of your industry, from financial services and healthcare to retail and automotive.

BFSI / Fintech

Secure, contextual customer communication at scale.

Healthcare

Timely patient engagement from appointment to follow-up.

Retail

Turn conversations into commerce and loyalty.

Automotive

Connect leads, dealerships, sales and service.

Travel

Keep every journey connected from booking to beyond.

Logistics

Coordinate customers, orders and last-mile updates.

EdTech

Build connected learning and student journeys.

Government

Deliver reliable citizen communication at scale.

Proven outcomes

Results that speak for themselves.

Techix's published customer stories show measurable impact across industries and communication use cases.

Faster campaign execution

Published Techix case study result.

20M+

Messages delivered

Published Techix real-estate case study.

120%

Growth in messages read

Published Techix healthcare case study.

20%

Increase in year-on-year car sales

Published Techix automotive case study.

Customer stories

Communication that creates measurable business impact.

Explore how enterprises use Techix to improve acquisition, engagement, response and customer experience.

56%increase in customer responses
in a published case study
Read Case Studies →
CASE STUDY / PERFORMANCE
Campaign reach+42%
Customer responses+56%
Message reads+120%
Sales outcome+20%
Developer platform

Build customer communication into your product.

Connect messaging, voice and customer engagement capabilities to your existing systems through APIs, integrations and webhooks.

Explore Developers →
Enterprise infrastructure

Built for reliability, scale and control.

Techix's published platform capabilities include programmable API-driven implementation, cloud access, telco-grade connectivity and a proprietary DLT platform.

Ready to transform customer communication?

Tell us what you're trying to build. We'll help you find the right communication architecture.

Talk to Sales ↗